As we are ramping up production and shipping more and more Omni Cook, we started receiving a couple of questions and feedback regarding the software experience.
User data and privacy
At TOKIT, user data and privacy matter a lot. All our software updates are compliant to global security standards and carefully tested before being shared over-the-air or locally with your TOKIT Omni Cook, to provide new functionalities seamlessly. However, a few users have recently experienced some data loss while upgrading their operating systems. Rest assured, your data hasn’t been lost, but it is not displayed appropriately. Our software team has identified the issue and will ensure upcoming updates display both online and offline data. Based on our roadmap, our main priority remains to connect Omni Cook with our online recipe platform, ensuring that user data becomes integrated online. When docking the online platform with their Omni Cook, users will have to grant access.
Some users have recently shared on social media or direct with us some technical or visual bugs. Every update requires consideration of security, reliability, privacy, user experience and many other factors, so we would appreciate your patience. Our software team is listing most of the issues and implementing fixes in the upcoming software releases.
We thank you for all your feedback and suggestions on how to improve TOKIT experience.
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